The first thing to do is check our payment shedule to make sure if there is a delay in payment (note that Advance Payment has a different payment schedule). Next, check your Freedom! dashboard and the details of your payments:
If you are using the default payment option, PayPal, check your PayPal activity in your PayPal account. Look for payments from "Freedom! Family Limited", we pay our partners through that account. You should find a payment with a small description that tells you the month for which you are being paid.
Check your email for a message from PayPal in regards to claiming your payment. Sometimes (the first time in most cases) you need to claim your payment before you can actually receive the money in your PayPal account.
Remember, before contacting support:
If you have any problems regarding payments, please do not hesitate to contact us about your case. Do not forget to select ticket type Payment Inquiry if you do so!