Who are catch-up payments for?
Catch-up payments are for those who:
- Had their payment(s) denied by PayPal (limitations, or other PayPal related issues).
- Did not add a PayPal or an alternative payment method to their dashboard account for a certain time (forgot to do so, or for personal reasons).
How do I know if I have a pending catch-up payment?
Go to your Freedom! dashboard and click in the earnings menu. At the left side of the page, below the Instant Payment module, if there are any earnings available for catch-up, you will see a catch-up module, with the amount of earnings available.
How do I request a catch-up payment?
In the Earning page of the Freedom! dashboard, click the blue "Request Catch-up" button in the catch-up module, under the Instant Payment module
When are catch-up payments sent?
Amount is less than $20 - Payments are automatically sent in 2 hours, upon user request.
Amount is greater than $20 - Usually done on a daily basis, upon user request, however, there may be occasions in which it can take a few more days to send the catch-up payment after you have requested it in the Freedom! Dashboad because it requires a human review.
For amounts greater than $20, please allow 2 to 4 business days for catch-up payments to be send. If it takes longer than that for the catch-up payment to be sent to you, contact our support team, we will be happy to review the current status of the payment.
For those who (still) have not added their PayPal to the dashboard, please refer to this FAQ to learn how to add your PayPal account to the dashboard.
If you have any questions on how catch-up payments work, feel free to create a ticket by clicking in the link at the top of this page that says "Submit a request" or by clicking here.
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