Before submitting a ticket, please make sure that you have:
- Received and accepted the invite from Freedom! on Smashcast.
- Allowed 48-72 hours to pass (for processing).
- Have tried accessing your account on a different browser/device
If it has been more than three days and you still haven’t received your Subscribe button, please open a ticket with the following information:
Your Freedom! Custom ID
Your Smashcast channel URL
Your Smashcast channel name
The date you applied to join our Smashcast team
The date you joined the Smashcast team